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Tech, finance, contact centre roles facing employee "exodus"

Nine in 10 employers are worried about their top talent being poached, with turnover fears putting added pressure on salaries, new research shows. Meanwhile candidates are "disappearing" from the contact centre industry.

Three-quarters of employers across tech and finance expect turnover to increase this year, compared to pre-COVID, with 86% concerned their employees will seek new opportunities, according to Robert Half's 2022 salary guide.

As a result, 80% expect to increase salaries to retain top talent, with average salaries for finance, technology and business support roles rising 11.4% – against forecast national annual wage growth of 2.3%.

Employers have reason to be concerned, says Robert Half APAC managing director David Jones.

"In stark contrast to the past few years of stagnancy, skilled talent are actively being poached by competing organisations and have multiple job offers with generous salary packages from businesses who are undertaking exciting growth initiatives..."

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