Frequently Asked Questions


What are my login details?

Shortlist logins require the email address and password associated with your subscription.

If you have forgotten your password, you can request a reset link here. This will be sent instantly (depending on mail traffic this may take up to 30 minutes to receive). Please check your junk folder if you don't see it in your inbox.

How do I change my password?

When you are logged in (see the first point above if you require your login details) click on "Account settings" under your name at the top of the website, then "change password".

How often are email alerts sent? How do I change the frequency of them?

We offer three email frequencies: "Instant" (one email alert for every article we publish, our default setting); "Daily" (one daily email, delivered each afternoon, including links to the articles published in the previous 24 hours); and "Weekly" (one weekly email, delivered each Friday morning, including links and headlines to all the articles published in the previous seven days).

To view your current settings, log in to Shortlist (see point 1 if you require your login details) and click on "Account settings" under your name at the top of the website. Select your preferred email frequency and then "save settings".

Can I change the email address that Shortlist emails are sent to?

Yes, call us on +61 2 9267 3800 or email [email protected] to request the change.

Can I access Shortlist using a smartphone or tablet?

Yes - the Shortlist website will adapt to most screen sizes.

Are there special rates for multi-user subscriptions?

Yes. Click here to see our multi-user subscription rates.

How do I add more people to my account?

Call us on +61 2 9267 3800 or email [email protected] with your request. Rates are prorated against the subscription's renewal date. To apply for multi-person rates, all users must work for a single organisation and the subscription must be invoiced to a central contact.

What is your privacy policy, and/or subscription terms and conditions?

View subscription terms here and our privacy policy here.

How do I access archived articles?

Visit our homepage and log in using your email and password.

Our "latest news" will be displayed, or you can browse content via our 'Topics' page.

If you know what you're looking for or have a specific story in mind, enter keywords into our search engine.

Can I get RSS feeds of Shortlist?

Yes - visit our RSS feeds here.

Is Shortlist on Twitter?

Yes - follow us at

Does Shortlist accept advertising?

As a service to subscribers, Shortlist provides a listing of relevant industry events and training seminars. Email us your event details for consideration.

Can I forward Shortlist email alerts?

No - forwarding an email alert from Shortlist jeopardises your privacy and the security of your subscription details. This could, for example, allow others to post content under your name. Visit our terms and conditions to see our fair usage policy for sharing content, or contact us if you have any questions or concerns.

Can I share my login details with my co-workers?

No - doing so jeopardises the security of the information you've provided, and can allow others to post content or make purchase orders under your name.

Can I publish a Shortlist article on my website, blog, or newsletter?

If you wish to reproduce a Shortlist article please email our shared inbox for permission, or call +61 2 9267 3800.

What's Shortlist's editorial process?

Shortlist will consider all forms of submissions: emails, press releases, phone calls, carrier pigeons – all we need to know is 'who, what, when, where, why', and we can look after the reporting side. Give us a call on +61 2 9267 3800, or email our shared inbox. Shortlist operates like any other mainstream news publication and, as such, we don't accept any payment for coverage and all editorial is written by our in-house journalists, who are governed by a strict editorial policy, along with the Journalists' Code of Ethics.

We don't send out articles for review prior to publication because, as journalists, we can only claim to be independent and unbiased if our reporting is free from the influence of third parties. In some newsrooms, it's a sackable offence to allow someone you're quoting to inspect an article, and while we're not quite that strict here, there are very few occasions where it's appropriate for us to allow people to review what we've written. If, however, you are concerned about something you've said during an interview, we are happy to read your quotes back to you or send you a transcription of the relevant parts.

How do I unsubscribe?

We'll be sad to see you go, however if you'd like to unsubscribe yourself from Shortlist, please phone +61 2 9267 3800 or email [email protected] with your request. If possible, please provide a reason for cancelling your subscription, as your feedback can help us to finetune our service.